Took it to AT&T, rep said, “Yeah, it probably won’t work since it was a Verizon phone, but we’ve got great phones!” No, thank you. Assuming you’re with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for that much longer. Here are some tips on how to get it back” written just below the article intro, before it gets into how to fix the issue of data not working on android. I am very happy. I have spent 2-3 hours on the phone with the xfinity mobile people and went to the store and no one could help. Thanks a million. Thank you so much for this advice it was very helpful for me. Notify me of follow-up comments by email. Yeah! However, this process can sometimes go wrong and require a reset. It’s only when you lose connectivity that you realize you don’t know how to get anywhere without Google Maps, don’t have anything to read without Flipboard, and don’t know how to communicate with people through any medium other than WhatsApp. I tried the APN reset idea, but the “Reset APN” option as well as the “+” symbol was greyed out. I was ready to throw this phone in the river and get a new one. I had the problem with my Xperia LT30p, bought this phone years ago in Europe but right now I’m living in Mexico and my other phone I was using on daily basis got broken so I immediately changed my SIM card into the old Xperia…It worked normal only it didn’t use mobile data when I was outside so I got pissed and called the attention of a SIM company I use but they didn’t know how to help me and I started searching internet to find a solution. 3. BINGO!!! It was very very useful. 4. You’ll see a graph showing your data usage along with a whole bunch of settings. Bless you! When I go through the steps and get to where th r APNovember should be it is not ty here at all on a brand new Galaxy Note 5. No problems detected at 3 (Three) 3 (Three) problems in the last 24 hours At the moment, we haven't detected any problems at 3 (Three). Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. Go to “Settings -> Mobile Data/Data Usage” (depending on your device). TracPhone customer service was no help. Or if your phone isn’t 4G but you’re running on an OS that features it as a network mode (by rooting, for example), your phone may be trying to connect to 4G signals that it’s not capable of. My3 App; Send a Webtext; Activate a SIM; Help. 3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. “OK, well, try calling Verizon.” OK. I used the above steps on both phones and this fixed both phones in just a few minutes. You hit the bulls eye… setting APN to default worked. There’s not a + in sight and I tried all your other suggestions. Resetting the APN to defaults worked for me. MNC : 15. Magic. Let's have a personal and meaningful conversation. IT REALLY WORK TO ME. My provider is Virgin Mobile. Likewise, with other devices make sure it says this rather than just one of the two. Alternatively, you can turn off all data limits by unticking the “Limit mobile data usage” box. Once you’re in recovery, use the volume buttons on your phone to select “wipe cache partition” or “wipe cache”, then select the option using the power button. I had a Samsung phone that was doing the same deal not using my data. There it is — the key to getting you back online just when you thought you’d have to start resorting to paper maps and pigeon mail to communicate with people. Or you can check out this list of APN settings for US carriers or this one for UK APN settings. TY TY TY TY. Spent the better part of my Saturday talking to one “expert” after another. I have a Samsung Galaxy J7 Crown. I went to your website and tried the suggestions. Make sure your data limits in the... 3. Thanks again, Thanks a lot. I just had to recreate manually the APN (I am in France with “Free” carrier) with the folowing params : Starting with the simplest solution, it’s possible that during an update, or simply in the phone’s default settings, the network mode (3G, 4G, etc.) When I go to turn the data off, the “switch” icon to turn the data off is not there. I select both 3g & 4g but it still doesn’t work. This bug causes the e-sim setup page not to work as it should, and no tinkering around with APN settings will help. Some will scoff at the very mention of suggestions like “reboot your phone” and “remove and reinsert your SIM card,” but these should always be the first port of call when trying to fix mobile data issues. Such a simple solution! So it appears that the people who are getting something out of this article are looking to resolve an issue with an ANDROID based SMART PHONE, not a problem with “cord-cutters, low-incomes, non-profits, schools and libraries that use mobile data mostly from Sprint in Wi-Fi and the issued Sprint branded hotspot devices….” I don’t see any mention of ” that hotspot / public Wi-Fi applications ” actually written here so when you say “mentioned here in the subject of mobile data?”, are you reading the same article as I? “Thank you Verizon, but apparently the issue has resolved itself.” Either SIM remove/insert fixed, or provisioning to the SIM was VERY delayed (I’d been waiting 2 days for service after activation). How to Sync Your Game Progress Between Android Phones, How to Fix 'No SIM Card Detected' Error on Android, How to Fix the Obtaining IP Address Error on Android, How to Set Up XBox 360 Controller with Your Android Device, 15 Android TV Apps to Supercharge Your Smart TV, 5 of the Best GameBoy Advance (GBA) Emulators for Android, How to Completely Block Internet Access for Specific Android Apps, How to Enable the Hidden Screen Recorder in Android 10. To fix this, go to your Android Settings, then type “carrier” into the search box at the top. Make sure your data limits in the graph correspond with what your network allows by dragging the limit up or down in the graph. Wi Fi works fine. In the US as of 2019, these networks are Sprint, Verizon and US Cellular. Thanks for sharing your wisdom. 3. Where’s that hotspot / public Wi-Fi applications mentioned here in the subject of mobile data? Sooooooo…I just bought another expensive and better phone….thinking the phone was bad. Then data stopped moving on the mobile network (phone and SMS still worked). I need a phone and don’t want to have to buy another. Went back to ATT, thinking it was a bad sim card. Just needed to know what to look for :), For a day now no data, found this site, airplane mode on and off got data back immediately. Turn on airplane mode, turn off, bingo! Note that this fix will only work for phones using CDMA networks. I have a problem with 3 (Three) ... @chesterarron @ThreeCare My data is still not working tho 2020-09-30 09:05:21 @ThreeIreland @alanhynes02 Hi Alan, are you still experiencing issues? Googled “no data” and “no data service on my android” subject popped up so I scrolled down past 1st suggestion and what people ask and the videos and found your link. Apparently this is just an issue for newer phones and older phones don’t need an updated IMEI to continue working. Here are some tips on how to get it back. Welcome to Three; Bill Pay; Prepay; Mobile Broadband; Services. and your network should give out the details on one of their help pages (orange.fr for me). Last Updated a minute ago: 3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. Yea! I can use my data network now when I added this settings. Next, I discovered while out and about, no internet connection I’d been on WiFi at home). When mobile data stops working on Android, it’s world-shattering, in other words. I am impressed. 1. 3 hours spent speaking to some “expert” at ATT. I been to mobile sim services and enabled international roaming; this reset network connectivity and disabled international roaming again. THANKYOU VERY MUCH. I’d brought a Verizon LG phone to AT&T network. I saw that the APN settings were empty so I filled it in manually and it worked!! They spent 90 minutes scratching their head, finally one of them says check the IMEI numbers in our system. Non of your suggestions worked. This helped me to fix my no data issue after upgrading my Sony Xperia XZ2 to Android 9 Pie (just upgrading Sony’s custom android as the phone suggested me). But I can’t get into my data network or mobile date to do any of this. I literally have spent 8 hours last Saturday at a cell phone repair shop and ATT store, trying to get my phone to work with using data. 1. I feel so tech savvy now, I’m about to go to the AT&T and school them! What then ? Top Up with My3; Instant Top Up; Check Credit Balance; Buy Add Ons; Quick Links. :), thanks a lot. Go to “Settings -> Mobile Data/Data Usage” (depending on your device). It’s a sad but not uncommon occurrence for your APN settings to get out of whack after an Android software update, and if a standard reset doesn’t fix the problem, then you may need to enter your APN address manually. I see, “When mobile data stops working on Android, …. 3 is owned by Hutchison Whampoa. Thanks a million, My ZTE model z835 is facing network problem when searching for network operator even no Signal bar appears but the sim card shows it is in. Please be complete and update this article… APN : free of your phone is set to one that doesn’t offer optimal coverage. No idea how this happened but it is what it is as they say! I can only use it like a tablet using my home WiFi. Nothing actually works. Thanks again for a clear instructional article. after that it started working. NOTHING worked. Any thoughts? I found this article and started realizing what was wrong. Nite Thunder, I just got here and the title of the article is “How to fix mobile data on Android”. If you still don’t have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for thirty seconds, then turn mobile data on. For anyone else not in UK /North America, don’t worry, it is possible to search for the APN details online (wi-fi!) Not text voice or data. Thank you once again. What about posting APN’s of carries for people as well on smartphones? I had a selection checked on each phone for my APN setting that was wrong. Check out our comment policy here. Therefore, I doubt word count or recognition of the “other applications to mobile data use”, or” posting of APN’s” for anything other than the subject in the title of this article would be of any interest or use to others who came here to figure out HOW TO GET MOBILE DATA WORKING ON THEIR ANDROID. Save my name, email, and website in this browser for the next time I comment. enjoy, OH MY GOD! Turn airplane mode on then off Turn your device off then on Ensure mobile data is on Update your device's software Reset your network settings *
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