Check My Outage Status or For a full listing of options, please call the Contact Center and listen to the entire menu before making your selection. The outage is a result of downed or damaged wires or trees. You can quickly and easily report your outage via text message, mobile app or ComEd Facebook app. Efficient Heating and Cooling Incentives & Natural Gas Rebates, Federal Energy Regulatory Commission Documents, Request Usage History and Share Your Data, Former Con Edison Manufactured Gas Plants. To reach a Customer Service Representative who can help answer your questions, call one of our Contact Centers during office hours: Monday - Friday, 8:00 a.m. - 6:00 p.m.  Our Interactive Voice Response System (IVR) is available 24 hours, seven days a week. Inside of it, move using up and down arrows to review and enter to select. Some of the functionality and menus may not be available with this browser. When our trouble man arrives, you will receive a call at the phone number you provided instead of a … Online services are available 24 hours a day, 7 days a week. The faster our dispatchers can identify the outage, the quicker your power can be restored. COVID-19 UPDATE: SCE.COM REPORT AN OUTAGE PHONE NUMBER REQUIRED. Report problems with your electric service, like a power outage or partial lights, and we’ll call or text you with updates automatically. For general inquiries, please use our online Contact Us form. You can opt out at any time. When autocomplete results are available use up and down arrows to review and enter to select. Report an Outage (24-hours a day, 7-days a week): 1-800-611-1911. We'll send you updates as soon as we know more. Learn more. Generated from Reports Received from Affected Users Within Last 12 Hours << Back to Outage Page. {{ADDRESS}}Others Affected {{OTHERS}}Contact Name {{NAME}} Contact Number {{NUMBER}}. If you no longer wish to receive these text notifications, text STOP to OUTAGE (688243). View Outage Map. (1-800-334-7661). If your electric power is interrupted, be sure to report the outage to us right away. You can also see an estimate of when your power will be restored by viewing the outage map. Outages . Representatives are available 24 hours a day, 7 days a week. {{ADDRESS}}Others Affected {{OTHERS}}Contact Name {{NAME}} Contact Number {{NUMBER}}. We’re committed to helping families and communities recover from today’s economic challenges. © 2016 - 2019 Consolidated Edison Company of New York, Inc. All Rights Reserved. The health and safety of our workers and customers remain our top priority. Message and data rates may apply. Learn more here. What kind of service issue are you reporting? You may be trying to access this site from a secured browser on the server. Customer Support (USA & Canada): 1-800-655-4555 Call our support line for questions related to your account, including billing and electric … If your account is registered for life-support equipment, medical emergency, or the CONCERN programs, you may receive phone calls in addition to a text message, if selected. If you no longer wish to receive these text notifications, text STOP to OUTAGE (688243). How would you like to get updates about your service problem? By Phone. Customers are able to complete the following tasks automatically through our Interactive Voice Response System using keywords. Violators will be prosecuted. Please turn on JavaScript and try again. Sometimes called a “rolling blackout.” Learn more about rotating outages > Public Safety Power Shutoff (PSPS) Event. If you see downed power lines, leave the area immediately and then call ComEd. You can also view our outage map. Ways to Stay Connected During a Power Outage. If you’ve recently registered, please log in using your email address. Copyright ©2020 FirstEnergy Corp. All Rights Reserved. You may also visit Check My Outage Status or View Outage Map. Please call us at 1-800-752-6633 to complete this request. Please enable scripts and reload this page. You can submit a report for an address other than your own by searching by address. It does not appear on display pages. In addition, if the phone provided is a cell phone, Con Edison may send you emergency text alerts. Please notify us of power outages by calling the following toll-free number: 1-888-LIGHTSS (1-888-544-4877) or by reporting your outage online. An extremely rare, controlled power outage that we enact as a last resort when there is a statewide Stage 3 Emergency declared. Phone Numbers & Business Hours . Our crews are practicing social distancing with each other and the public to help keep everyone safe from the coronavirus. Learn how you can stay safe and informed while your power is out. An extremely rare, controlled power outage that we enact as a last resort when there is a statewide Stage 3 Emergency declared. We're sorry you're having service problems. Any unauthorized entry or use of Con Edison's My Account system is prohibited. Pasadena; Power out; Oct 6; North Hollywood; Power out; Sep 23; Riverside; Power out; Sep 12; North Hollywood; Power out; Sep 6; Phoenix; Power out; Aug 27; Power out; Aug 26; Discussion. A technical error has occurred. The library zone below is used to load resources. Learn who is responsible for the maintenance of street lights in your area, and how to report when one is out. Please upgrade your browser and/or operating system to improve your user experience. If you see a downed power line, call 911 immediately. In addition, if the phone provided is a cell phone, Con Edison may send you emergency text alerts. Rotating Outage. We can call or text to let you know the status of your report. It may take up to 30 minutes for us to review your report and update the outage map. We’ll only use this phone number to send updates about your current outage. Visit DTE Energy's Outage Center to report your outage and check the status of an outage for your home or business. Press the enter key to access the list. Help us identify you and your service address by providing your account number or associated phone number, or Log In to prefill your information. You can opt out at any time. These phone calls would relate to Con Edison services, including outages, billing, and payments. If your electric power is interrupted, be sure to report the outage to us right away. Learn about financial assistance options available to help those struggling to pay their energy bills. Touch device users, explore by touch or with swipe gestures. Sometimes called a “rolling blackout.” Learn more about rotating outages > Public Safety Power Shutoff (PSPS) Event. You may also visit If you haven’t yet, please register to update your login credentials and access the new My Account. Representatives are available 24 hours a day, 7 days a week. Please contact our Customer Care Center if you have questions. ALL FIELDS REQUIRED, UNLESS OTHERWISE NOTED. We'll call or text to let you know the status of your outage. One of the most effective tools in combating the spread of COVID-19 is social distancing. It looks like your browser does not have JavaScript enabled. Southern California Edison Outage Map. Rotating Outage. Check Outage status Outage Map. Stay in the know by signing up for text alerts and checking our outage map. Recent Reports. You can report your electric outage online, including on your smart phone or tablet. Please notify us of power outages by calling the following toll-free number: 1-888-LIGHTSS (1-888-544-4877) or by reporting your outage online. Con Edison's account services and customer-specific information are solely intended for use by the customer who is the account holder or the customer's authorized agent. You can also check the map to see where other outages have been reported. Customers with hearing or speech impairments can contact the Telecommunications Relay Service (TRS) at 711. This automated system captures and records your information and helps our dispatchers pinpoint the power outage. Learn more. I still have power, but lights in my house are dim or they flicker. Report an Emergency: Call 1-800-EDISON-1 (1-800-334-7661) If you see downed power lines, leave the area immediately and then call ComEd. This automated system captures and records your information and helps our dispatchers pinpoint the power outage. Where can you be reached if we need to contact you? 1-800-EDISON-1 These phone calls would relate to Con Edison services, including outages, billing, and payments. You are currently using a browser and/or operating system we do not support. Please call 1-800-75-CONED (1-800-752-6633). Message and data rates may apply. If you prefer, call us 24/7 at

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